Command. Observe. Refine. Execute.

Support tickets without the mess.

CORE Tickets gives Discord servers a configurable ticket system with temporary transcript hosting, escalation paths, organisation requests, and Google Workspace group visibility.

Features

Everything needed to run Discord support cleanly.

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Ticket Panels

Build configurable ticket panels with buttons, select menus, modals, routing, and support-team access.

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Temporary Transcripts

Generate transcripts on close, deletion, or command, then host links for up to three days.

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Escalation Paths

Move tickets into different categories or linked support directions when a ticket needs review.

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Cross-Server Ready

Designed for bridge-style support tickets between servers when the bot is present in both.

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Organisations

Servers can request organisation prefixes and build Google group hierarchies after approval.

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Protected Owners

Required Google service accounts are visible for compliance and impossible to remove through CORE.

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Account Linking

Users can link Discord and Google identities for organisation access and group membership checks.

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Access Control

Editable site roles, server support roles, account locks, Discord ID bans, and IP bans.

Showcase

A product-facing control layer for support operations.

Example Ticket Panel

Panels are built on the site and published to Discord by the bot.

Support Centre Live

Select the type of support request you need. Staff will respond in a private ticket channel.

Open Ticket Anonymous Request Report Issue

Transcript Hosting

Direct links are generated only when needed. One active hosted link is allowed per transcript and expires automatically.